At Stone & Oak Medicine, we are committed to protecting the privacy and confidentiality of our patients’ personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you receive care at our clinic or interact with our services.

Our practice follows applicable federal and state privacy laws, including the principles established under the Health Insurance Portability and Accountability Act (HIPAA), which protects the privacy of your medical information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect 

We may collect the following types of information: 

Personal Information 

• Name  

• Date of birth  

• Address  

• Phone number  

• Email address  

• Emergency contact information  

• Insurance information  

Medical Information 

• Medical history  

• Current and past diagnoses  

• Medications and allergies  

• Lab results and diagnostic imaging  

• Treatment plans  

• Integrative medicine therapies (such as nutrition, supplements, herbal therapies, or lifestyle recommendations)  

Financial Information 

• Billing records  

• Payment information  

• Insurance claims and reimbursement details  

2. How We Use Your Information 

Your information may be used for the following purposes: 

Treatment 

• Providing medical care and integrative health services  

• Coordinating care with other healthcare providers  

• Managing prescriptions, supplements, and treatment plans  

Payment 

• Billing insurance companies  

• Processing payments  

• Verifying insurance coverage  

Healthcare Operations 

• Quality improvement and clinical review  

• Staff training  

• Compliance with legal and regulatory requirements  

3. Integrative Medicine Services 

Our clinic may recommend or provide integrative therapies such as: 

• Nutritional counseling  

• Lifestyle medicine  

• Dietary supplements  

• Stress management techniques  

• Herbal or natural therapies  

Information related to these services will be documented in your medical record and protected in the same manner as all other medical information. 

4. How We Share Information 

We may share your health information in the following circumstances: 

With other healthcare providers 

• Specialists, laboratories, pharmacies, or hospitals involved in your care.  

With insurance providers 

• For claims, billing, and reimbursement.  

When required by law 

• Public health reporting  

• Court orders or legal investigations  

• Government health oversight activities  

With your authorization 

• We will obtain written permission before sharing information for purposes not otherwise permitted by law.  

5. Protection of Your Information 

We implement safeguards to protect your information, including: 

• Secure electronic medical record systems  

• Limited staff access to patient information  

• Staff training on confidentiality and privacy  

• Physical and digital security protections  

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent.  

Despite these safeguards, no electronic system can be guaranteed to be completely secure.  

6. Your Privacy Rights 

You have the right to: 

• Request access to your medical records  

• Request corrections to your records  

• Request restrictions on certain uses or disclosures  

• Request confidential communications  

• Receive a copy of our Notice of Privacy Practices  

• File a complaint if you believe your privacy rights have been violated  

7. Website and Electronic Communications 

If you use our website or communicate with our clinic electronically, we may collect limited information such as: 

• Contact form submissions  

• Appointment requests  

• Email correspondence  

Electronic communications may not always be fully secure. For sensitive information, we may request communication through secure patient portals. 

8. Retention of Records 

Medical records are maintained according to applicable federal and state laws regarding retention and storage of healthcare records. 

9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Updated versions will be available at our clinic and on our website. 

10. Contact Information 

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact: 

[Stone & Oak] Family and Integrative Medicine  302 S Central St. Hallsville, Texas 75650  

(903) 702-2977 or info@stoneandoakclinic.com